Industry Services

Industry Services

Key channel for client engagement and support

Inbound Contact Global (ICG)

Inbound Contact Global (ICG)

For international enterprises, the contact center remains a key channel for client engagement and support.  Highly agile contact center models now become the norm, as organizations need to add capacity, take advantage of shifting resource cost, and increasingly explore “virtual contact center” options. KPN International Contact Center Services provide a robust yet agile vehicle with which to benefit from all these options.